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Tuesday, September 24, 2013

Good for Enterprise problems sending emails to my phone :

Posted on 1:25 PM by Unknown


Good for Enterprise problems sending emails.

·         Was having problems sending emails from Good.
·         I reinstalled the software from the phone.
·         I removed and readded the phone from the GMC (Good Mobile Control)
·         Service Status was connected

But I was Paused and the Paused reason was “Exchange not Accessible”

 

I was the only one that this was happening to.
I did notice I was added to a different security group in AD.
The problem ended up being that the Good account that sends emails did not have permission to send emails for me so the good account had to explicitly get the “Send on behalf of “ permission to my mailbox.

From Good:
Send As" permissions will get removed if the user is part of a protected group as defined by Microsoft at http://support.microsoft.com/kb/907434 






Now Im getting emails and it works like the application is supposed to.
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